Personal,

Additional Cover
Please call the reception.

Additional Pillow
Please call the reception.

Air Conditioner
For your comfort, our rooms are equipped with sustainable air conditioning. Instead of environmentally harmful coolants, the cooling performance is achieved using groundwater. Please note that the cooling performance is not as noticeable as with conventional devices, especially on very hot days. Instructions on how to operate the air conditioning system can be found here.

Airports
“EuroAirport” Basel-Mulhouse-Freiburg is located approx. 59 km away and the Karlsruhe/Baden-Baden airport “Baden Airpark” approx. 90 km away. There is a regular airport bus service to Basel from Freiburg’s main railway station/central bus station. A shuttle service also serves both airports.

Allergy bedding
On request we can provide you with allergy bedding

Bathroom stool
Please ask at the reception

Banks

• Sparkasse, Blumenstraße 21, 79111 Freiburg- St. Georgen.
• Volksbank Freiburg, Basler Landstraße, 79111 Freiburg- St. Georgen.

Breakfast
A breakfast buffet awaits you in our restaurant every morning from 6:30 a.m. to 10:00 a.m.

Charging cable / Adapters
Are available from reception.

Check-in and check-out
Your room will be available from 2:00 p.m. until 11:00 a.m.

Chemists
Vogtshof-Apotheke, Andreas-Hofer-Straße 65 (0761-42465).

Churches
There are two Catholic churches in St. Georgen, “St. Georg” and “Peter und Paul”, and a Protestant church, “Lukaskirche”. Current service times and other information on church-related events are available at reception.

Cigarettes
There is a cigarette vending machine on the ground floor next to the lift in the stairwell.

City maps
City maps are available from reception.

Credit/debit cards
We accept: American Express, Eurocard, Visa,EC card with PIN no.

Doctor
Please call our reception 9.

Dressing gowns / Slipper
Are available from reception.

Emergency exits
Follow the instructions on the fire notices.

Excursions
You can find leaflets and brochures with information on and ideas for excursions on a stand opposite reception.

Faxes
If you wish to send a fax, you can do so at reception at a charge of € 0,15.

Feedback
Your opinion is important to us! Are you satisfied, what can we do better? We kindly ask you to tell us your opinion on the attached questionnaire. You can hand this in at reception. If we have your email address, you will automatically receive an invitation to leave a review after you leave. Rest assured, we take your suggestions seriously! Thank you very much.

Fitness device
Is located in the anteroom of the sauna.

Flowers
A florist shop can be found just a stone’s throw from the hotel. Erlewein, Floristik Dekoration, Blumenstraße 34 (Tel.: 43953)

Function rooms
Our air-conditioned function rooms are perfect for meetings, seminars and conferences (for up to one hundred participants).

Garage
Car, motorbike and bicycle parking is available in our underground garage. Parking opposite the hotel is also free of charge.

Hygiene products
Have you forgotten toiletries? No problem. At the reception we have several articles ready for you.

International adapters
Are available from reception.

Internet
All rooms have Internet or WLAN connections, access data are in the key folder. The IT-Terminal-Room is available 24 hours

Iron / ironing board
Are available from reception.

Laundry change
If you like to have daily laundry change, please call the reception 9. You need new towels? Please put the towels on the bathroom floor.

Laundry service
Our hotel offers a laundry service. You will find a laundry bag in your wardrobe in which you can place your items to be laundered. Please complete the attached form and hand in at reception by 9.00 a.m.

Lost property
All lost property is kept 6 month at reception.

Luggage
Want to leave your luggage with us? Then please ask at reception about our luggage room. We will gladly carry your luggage into the room or back to the car. Please call our reception 9.

Mail
Please feel free to hand in any mail to reception and we will post this for you immediately. The nearest post office is at Andreas-Hofer-Strasse 128, Tel.: +4918023333.

Minibar
The minibar in your room is restocked daily. Any items you use will be added to your room bill.

Newspapers
Various daily newspapers are available ready in our restaurant.

Petrol station/ Service Station
There is a Shell petrol station approx. 200m from the hotel at Basler Landstraße 49b (Tel. 4091719).

Photocopies
Photocopies (A4) are available at reception at a charge of € 0,10.

Pillow
We offer you a choice of different pillows. Please call our reception 9.

Power sockets
All rooms are equipped with 220 V AC sockets. Adapters are available from reception.

Quality
We are decorated with 4 stars from the German hotel and guesthouse classification. We are very keen on keeping and improving these standards, so if you have any suggestions or representations please let us know!

Railway station
Freiburg main railway station is approx. 4 km away. The no. 14 bus, which stops in front of the hotel, will take you directly to the central station. Stop: “Hauptbahnhof”.

Reception
Dial No. 9.

Restaurant
Our restaurant is open from 10:00 a.m. to 10:00 p.m. We serve main meals from:

• 12:00 p.m. to 2:00 p.m.
• and from 6:00 p.m. to 9:00 p.m.

Snacks are available from 9:00 p.m. to 10:00 p.m.

Roomservice
We will be happy to serve you snacks and drinks in your room up to 10:00 p.m. Please dial 9 for reception.

Safe
In addition to your room safe, safe deposit boxes are also available at reception. Please refer to the accommodation agreement (“Gastaufnahmevertrag”) for information regarding liability.

Sauna
Our mixed sauna is open from 4:00 p.m. to 10:00 p.m.

Sewing kit
Please ask at the Reception we keep ready the sewing kit for you.

Sewing Service
Stud off? No problem. A call below 9 at our reception is sufficient. Small repairs we do immediately. Larger repairs are gladly given in the hands of professionals.

Shoe polish cloth
Are available from reception.

Shoe shine machine
Stairwell on the ground floor.

Stamps
Are also available from reception.

Taxis
Please ask our reception staff to order you a taxi.

Thermal baths
The Eugen-Keidel-Mineral-Thermal Baths are located approx. 2 km from the hotel in the direction of the southbound motorway slip road. Opening hours: 9:00 a.m. – 10:00 p.m.; Bus line 14 to the Schaub stop, then change to bus line 34.

Towels
Are prepared in the Sauna

Train connections
You can reach the railway information service on 0180-5-99 66 22. This service is subject to a fee.

TV
Please press the Guide-Button on the TV.

Umbrellas
You can borrow umbrellas at the reception for free.

Wake-up call
Would you like to receive a wake-up call? If so, please advise reception no. 9, stating the desired time.